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Random Acts of Internet Greatness, 8/30/2010
Aug 30th
There’s a lot of great stuff that pops up on the web constantly. For some reason, there were even more things today that caught my eye than usual. This list was also compiled without even checking my Google reader once. Information overload indeed.
Whether funny, brilliant, interesting or a mix of all three, here they are:
1) Innovation and Early Adopters, Beyond the Bell Curve
This chart has been spreading around the web in the past couple of weeks. It comes from Everett M. Rogers in Diffusion of Innovations, the landmark 1962 textbook that looks at how technology spreads throughout society:

The article does a fantastic job of going through misconceptions surrounding early adopters based on this chart.
The most egregious assumption based on this chart — That 13.5% of the population are early adopters. In fact, the 13.5% refers only to the population that uses the product.
Let’s use internet use in the US as an example.
79% of US residents, or 276,500,000 people use the internet.
The number of early adopters would be based on that 79% of Americans who actually use the innovation, rather than the total popoulation.
Beyond a few misconceptions, the article really forces you to think about the costs and benefits of brands going after “early adopters.”
Is “Let’s target early adopters” the new “Let’s make a viral video?” …..
2) Regulating the Use of Social Media Data
The prolific Dana Boyd wrote a short piece on her blog where she says we should focus less on what data companies can collect from internet users and focus more on how they are allowed to use that data.
This line of thinking reflects an environment where privacy becomes regulated by the state rather than something that is up to individual control. Instead of fighting the erosion of privacy tooth and nail, why not just restrict what the data can be utilized for?
Unfortunately, this line of thinking, moving the responsibility of privacy control away from individuals and into the hands of the state, would not mesh well with a US culture that emphasizes choices and personal responsibility.
We are great at telling overweight people to get in shape, and telling the stories of people who have overcome obesity through hard work and will-power, but terrible at implementing change to a culture that creates and fuels that obesity in the first place.
In the same way, the Governement will (eventually) require personal choices on what we share online to be front and center, focusing on providing choices and personal responsibility over regulation on how the data is used. Sigh?
3) Confessions of an Online Moderator
If I was a community manager, especially in a social space where the discussion was heated. This would be my manifesto. Fantastic example of turning job frustrations into constructive thoughts.

4) Peter Travers Gives “The Social Network” Four Stars and Calls it the Movie That Defines The Decade
Travers, you’re my boy, and I’m so excited to see this movie. That’s all on this point.

5) Technology Aside, Most People Still Decline to be Located
“Just 4 percent of Americans have tried location-based services, and 1 percent use them weekly, according to Forrester Research. Eighty percent of those who have tried them are men, and 70 percent are between 19 and 35.”
Further proof that the success of location based apps is about shifting cultural attitudes towards privacy first, and providing better incentives and rewards second.
Popularity: 4% [?]
Branded Electricity For the Texas Longhorns? You bet.
Aug 2nd
From AdAge:
Texas longhorn football, powered by “Champion Energy Services.”
Okay, so it’s a little more interesting than the headline lets on:
“Texas Longhorns Energy will be powered by one of the nation’s top retail electricity providers, Champion Energy Services, and will provide renewable green energy to alumni and fans in deregulated regions of Texas. Each new customer account will generate funds for sustainability initiatives for the respective schools.”

Good idea? It will be interesting to see how this works out. It’s interesting to see how “faceless” utility companies try to become more likeable in today’s consumer environment.
h/t @applegirl
Popularity: 10% [?]
Delivering Recipes Via Barcode, Annotating Objects With StickyBits
Jul 30th
Food52, “Where kitchens meet” is teaming up with food brands and Sticky Bits to deliver recipes to its readers.
From the Food52 site:
“We’ve recently come up with a new way for you to access food52 recipes while you’re at the grocery store, or even while you’re wandering around your kitchen looking for something to cook. Using the stickybits application, we, along with a few intrepid volunteers, have linked hundreds of our community’s recipes to the bar codes on ingredients all over the country.”
Get the recipe for these double chocolate espresso cookies when you scan a bag of Domino light brown sugar with the Stickybits application.
Some other recipes you can find:
• DeCecco spaghetti links to Daddy’s Carbonara
• Organic Valley Sour Cream connects to Blueberry Almond Breakfast Polenta
• Whole Foods 365 Organic Creamy Peanut Butter has recipes for Salted Double Chocolate Cookies and Barbacoa Beef Cheek Tacos
• Heckers All Purpose Flour links to recipes for Chocolate Bundt Cake and Classic Southern Buttermilk Bathed Fried Chicken
I think this is cool, but I also realize that I’m not exaclty normal when it comes to adopting new technologies. Is this exciting or pointless? Are we going to see more and more objects annotated.
Via MobileBehavior
Popularity: 14% [?]
Gowalla Partners With Paul Frank and Element Skateboards
Jul 27th
You know my obession with bridging the offline and online divide. One of the easiest, and most powerful, ways to do this is by offering tangible rewards for digital activities. It’s great to see Gowalla partner with Paul Frank and Element.
The Paul Frank promotion offers you 20% in flagship Paul Frank stores across the country, and the Element badge gets you a free water bottle and an in store discount.

Why this is especially cool –
1) It follows a new trend in location based rewards where users unlock more than a badge for following a brand and checking in. This is similar to Starbuck’s Foursquare promotion, where the mayor of each Starbuck’s location gets a dollar off their coffee. The Paul Frank and Element rewards take it even further. In the Paul Frank and Element scenario, everyone wins not just mayors.
Why this may not matter–
We saw yesterday just how far location based services are from mainstream adoption, with Forrester even advising marketers to “wait and see” on these technologies.

A side note — While I might not have the data to back this up, I feel like the Gowalla audience takes pride in not only being early technological adopters but identifies as less mainstream than your typical Foursquare users. Put simply, would the Wall Street Journal ever partner with Gowalla?
From this perspective, a partnership with Paul Frank and Element, two brands who definitely embrace orginality and quirkness, makes a lot of sense.
So what will it take for Check-in technologies to go mainstream? Are partnerships that offer tangible rewards, rather than badges, the first step?
Popularity: 10% [?]
Reducing Fuel Consumption One “Glass of Water” At a Time — From Toyota
Jul 23rd
Saatchi & Saatchi, Sweden has launched a campaign to inspire folks to change their driving behavior and reduce their fuel consumption.
Based on the idea that driving with a glass of water on your dashboard reduces your fuel consumption by 10%, an Iphone app was built to mimic a glass of water, forcing the driver to manuver more cautiously. Put the iphone on your dashboard, and don’t spill the water.
Distilling Toyota’s “Zero Emissions” strategy into an actionable idea. Yes please.
Check out the Facebook group and Website.

Popularity: 6% [?]
Wearable Computing, Nike Plus (+) Foursquare, via Mobile Behavior
Jul 23rd
Nike Plus was recently named the Adweek digital campaign of the decade. But what if Nike Plus was open to designers and developers to tweak and improve on the existing technology?
Here’s a cool example (For other examples, read the entire post on Mobile Behavior):

Each time you run a mile, a dot lights up on your shoe, until you reach the marathon length of 26 miles. This was designed by Michael Robinson.
Casey Halverston “hacked” his shoes so they automatically check him in on Foursquare.

Here’s one idea. I just downloaded this app called “Zombies Run“, which turns your jog into a heart pounding escape from Zombies.
Now imagine mashing up Zombie Run, or any other type of running game, with Nike Plus technology. I would love a report like, “When a zombie was within 5 feet, your speed increased 10 fold.”
Any other ideas?
Popularity: 9% [?]
A Call for Creativity: Let’s Have Fun With Rewards
Jun 29th
I (we?) are obsessed with why people share, how to build engagement and how to create real life value for brands and individuals alike utilizing online channels. We need to become more obsessed with rewards and with reinforcing on and offline behaviors.
We need to become more creative in the way we encourage and reinforce behavior, especially with all of the channels and tools that are now at our disposal. The possibilities for creating innovative rewards, tailored to types of social sharing, is something that’s really exciting.
Recently in WiredUK, John Battelle created a chart about how “The Check in extends the great database of human interactions”
Online here: (thanks Mobile Behavior)

Isn’t that awesome? We’ve created a whole new category of human interaction basically in the last year? While this is fine and dandy, the speed at which types of interactions are evolving leaves us lagging.
While it is a daunting task to try and keep up with all of the technology, we can keep up with motivations. I love the “signal” category of John’s chart. Once we understand the signal and implications, we can effectively dream up ideas to reinforce and change behavior.
I took the liberty to make a chart using John’s “signal” category, and I added types of currency that can be utilized to affect behavior. The ideas in the chart are all rewards dreamed up by brands that I’ve come across, I may be leaving something out — the larger point is that we can do better. We don’t need to increase the size of online ads, we need to create online movements.
So help me out here. What innovative rewards should go in these boxes?
Popularity: 10% [?]
A New Job! And A New Challenge — How To Create, Ignite, and Measure Online Movements
Jun 21st
I’m happy to announce that I’m joining the team at Imagination Publishing, as the Metrics and Analytics Manager on the General Mills account.
I could not be more excited about my new co-workers, employer, and challenge.
Bottom Line — It is my task to interpret numbers, make recommendations and help to develop strategies that fit with the clients business objectives.
The generic nature of this statement got me thinking, “What am I really doing?”
My answer (or goal) at this moment is to create, ignite, and measure online movements that change behavior both virtually and in real life.
These are a few of questions that have already made work interesting, that I will wrestle with daily:
How, and when, does an online community become an online movement that benefits both the participant and organizer?
What rewards, both tangible and virtual, change behavior?
What inspires collective action?
What are the big ideas that brands can support, to both better the world and motivate current and future customers?
While these questions may not be ever fully answered, this diagram helps me to visualize my thoughts, maybe you will find it useful too? Suggestions are, of course, welcome.
I’m excited to tackle these questions, and I’m so lucky to be working with and guided by such talented and smart individuals. Here’s to infinite curiosity, and maybe, just maybe, answering some of these questions.
On a side note, thanks to all who helped with my job search (there were so many of you), and most of all, thanks to everyone who takes the time to share and create pieces of analysis, observation, and strategy that inspires me daily.
A second side note, my absurdly over-simplified visualization above is inspired by two incredible posts by Mike Arauz , and “Harnessing Crowds: Mapping the Genome Of Collective Intelligence” from M.I.T.’s Center For Collective Intelligence. Thanks!
Popularity: 41% [?]



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